Orders & Payment
Swatch Orders
Order up to 9 free Cozmo swatches here to start exploring which is the right fabric for you. Once your order is placed, we will deliver to you in 2-4 days via Royal Mail.
What are Cozmo's Payment Options
You can complete a Cozmo purchase with a variety of payment methods, including debit and credit cards, PayPal & Google Pay. You will see all available payment methods during checkout, which also include Shop Pay and Divide Buy if you wish to spread t
Financing Options on a Cozmo Order
You can purchase with Cozmo via Shop Pay or Divide Buy. To set up a payment instalment plan to spread the cost of your purchase, select your chosen route at the checkout and you will be redirected to complete your purchase. For more information on fi
Cozmo Furniture In Stock and Available
We aim to have a selection of the Cozmo collection available & in stock so it can be in your space in no time. Browse the current options š here. Please note, the estimated delivery time is visible on the product detail page and is the best indicati
Where is my Cozmo Order
Have your Cozmo order number to hand and follow the link to check the progress of your order. https://www.mycozmo.com/pages/track-your-order
How can I view your ex-display and clearance items?
You can view the complete details of the shapes and fabrics currently available in our ex-display and clearance section by visiting our Outlet section. This section is regularly updated with the latest items and availability changes quickly. If you a
Do you offer sofas with specific customization options?
Yes, we offer customisation options for Cozmo sofas. Cozmo designs are modular allowing flexibility to suit your space, create U-shaped sofas, conversations pits, the options are endless! You can specify your desired configuration and fabrics, and we
How can I use the FREED discount code?
The FREED discount code offers free shipping and our assembly service at various times in the year. However, we are happy to apply free assembly to your order as a goodwill gesture while retaining other applicable discounts. Please get in touch at he
What happens if there is a production delay?
If there is a production delay to your order, we will update you with any changes to the expected delivery schedule. Once your order is complete, our delivery team will contact you to arrange a convenient delivery date while aiming to keep as close a