All articles

How do I return an item?Updated a year ago

Returning an item is easy and straightforward: simply contact us at [email protected], providing your order number and why you want to return your sofa, and we’ll contact you to arrange a suitable date and time for collecting the item. We’ll ask you to repack the item in its original packaging; if you no longer have this, we can provide new boxes, but this will incur a fee of £90. Once your item has been checked by our returns team, the cost of your order will be refunded, minus any fees. For further information, read our Returns Policy here.

Was this article helpful?