Can I exchange my sofa for a different one?Updated 10 days ago

Yes, you can. We understand even with the best planning your requirements can change along the way. Contact us at [email protected], providing your name and order number and why you want to exchange. Please add the details of the sofa you’d like to replace it with and we will edit your order. If there’s a difference in price, we’ll either refund the difference or request additional payment if the new sofa is more expensive. Depending on whether you have received your sofa already or it is finishing in production there will be an expected wait time for us to be ready to dispatch the new, preferred sofa.

Please note, if your Cozmo is already in your home please take good care of it until the team are ready to make the exchange.